Regardless of what line of business you’re in, angry and irate customers who want to scream and shout and make you feel like an utter failure are always, always – always – going to be an unfortunate reality of doing business. It's not easy trying to figure out how to...
The ancient theory of thirds says that in any organization, team, business or industry association, one-third of the people will do two-thirds of the work. The next third will do the remaining work and the last third will do almost nothing. If you belong to a group...
I bought my new computer through a private dealer this time. He transferred everything from my old laptop to my new one and added some extra protection, since I was concerned about the security and safety of my documents. He warned me about changing passwords often,...
If you are on the hunt for a virtual receptionist (or for virtual receptionist services) for your office, you need to understand the expenses involved. Pricing and packages vary from company to company depending on the services you choose and the coverage you choose....
Precision and accuracy. They’re the linchpins of custom dispatch procedures for property managers. You cannot afford to have an incomplete message sent to the wrong on-call when one of your residents is frantic due to flood waters rising in her bathroom. The use of...
FOR IMMEDIATE RELEASE CONTACT: Melanie Dixon Friday, June 14, 2019 (866) 896-2874 Outstanding Service Earns Award of Excellence Focus...
It is 2019. Automation, machine learning, and Artificial Intelligence are replacing jobs at a rapid pace. It won’t be long before employment opportunities are relegated to tasks only humans can perform – those requiring creative thinking, natural empathy, and the...
Hoist your highlighters high and pour out a cup of paperclips. These are the waning days of the full-time receptionist. An increasing number of businesses are opting for virtual professionals to field their calls, schedule their appointments, handle their orders and...
It happened, Sunday, January 20th at 10:32 AM – and again Wednesday, February 13th at 7:45 PM, and then again today, Tuesday, March 12th at 6:27 AM! And we’re thrilled!! I'm talking about after-hours leads. Our new website designed, by the folks at IMPACT Marketing,...
On March 28, the Maryland House of Delegates voted to override Governor Hogan’s veto to pass a minimum wage increase bill. The bill will go into effect at the beginning of 2020 at $11 per hour. It will then increase by $0.75 per hour each year, reaching $14 per hour...