SMS answering service

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SMS Answering Service


Are you leveraging an SMS answering service properly – or at all? If not, consider this: more than 6 billion texts are sent daily, with Americans texting twice as much as they call. Why not save time and money while reaching customers using their preferred mode of communication?

Not only does an SMS answering service offer convenience, but it also caters to the communication preferences of modern customers. Utilizing Focus’ SMS solutions allows you to find and engage with customers much easier, all while utilizing your existing landlines for seamless interaction. Don’t miss out on this opportunity to enhance customer satisfaction and streamline your operations.

Using Focus’ SMS solutions, your customers can text their messages to you, utilizing your business’s existing landlines.

It’s simple:

With our SMS answering service, our team text-enables your existing number, allowing it to both send and receive SMS messages. Our agents can subsequently respond to your callers, with the same compassionate and knowledgeable customer service you’ve come to expect from our 24-hour answering service.

  • No additional hardware is required.
  • The message is emailed to you or available for you to check in on your own time via our customer portal.
  • There is absolutely no disruption to your voice service at any time.
SMS Answering Service

A staggering 78% of people wish they could have a text conversation with a business.

Make their wishes come true. Call Focus today to schedule a consultation.