Phone Answering Service
WE ARE LISTENING
Focus is the phone answering service that you’re looking for. Whether you want our team to fill in the gaps, or you never want to look at a phone again, We can provide outsourced call center solutions to fit your company’s unique needs.
Our friendly and knowledgeable agents regularly answer for commercial properties, multi-family residential properties, contractors who serve property management firms, and other home service businesses with the same enthusiasm, expertise, and approachability.
We Can Handle It All:
- Questions
- Status checks
- Call transfers
- Message Taking
- Orders & processing
- Scheduling concerns
- Technical support and troubleshooting
- Customer compliments and complaints
- And much more!
ANY CALL, ANY CONCERN, ANY TIME OF DAY
Tired of answering the same questions over and over again? Our Focus call center agents don’t just take messages – they provide information, too! We can fax or email, and forward any follow-up forms directly to your callers.
Our outsourced phone answering service will represent your company with professionalism and empathy, 24 hours a day, seven days a week.
- Key phrases and bullet points are used to build dialogue, so conversations always sound organic.
- We reassure customers that their concerns are being heard and will be promptly addressed.
- We can handle large call volumes, helping small businesses to do big things with fewer employees!
- Spanish speaking agents are available.
Questions?
It’s what we do. Give us a call or follow the link to set up a free consultation!