Phone Answering Service

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WE ARE LISTENING

Whether you want our team to fill in the gaps, or you never want to look at a phone again, Focus can provide outsourced call center solutions to fit your company’s unique needs.

Our friendly and knowledgeable agents regularly answer for commercial properties, multi-family residential properties, and contractors who serve property management firms with the same enthusiasm, expertise, and approachability.

We Can Handle It All:

  • Questions
  • Status checks
  • Call transfers
  • Message Taking
  • Orders & processing
  • Scheduling concerns
  • Technical support and troubleshooting
  • Customer compliments and complaints
  • And much more!

ANY CALL, ANY CONCERN, ANY TIME OF DAY

Tired of answering the same questions over and over again? Our agents don’t just take messages – they provide information, too! We can fax or email, and forward any follow-up forms directly to your callers.

Our outsourced call center solutions will represent your company with professionalism and empathy, 24 hours a day, seven days a week.

  • Key phrases and bullet points are used to build dialogue, so conversations always sound organic.
  • We reassure customers that their concerns are being heard and will be promptly addressed.
  • We can handle large call volumes, helping small businesses to do big things with fewer employees!
  • Spanish speaking agents are available.

Questions?

It’s what we do. Give us a call or follow the link to set up a free consultation!

FIND OUT HOW WE CAN HELP!