WE ARE LISTENING
Whether you want our team to fill in the gaps, or you never want to look at a phone again, Focus can provide outsourced call center solutions to fit your company’s unique needs.
Our friendly and knowledgeable agents regularly answer for commercial properties, multi-family residential properties, and contractors who serve property management firms with the same enthusiasm, expertise, and approachability.
We Can Handle It All:
- Status checks
- Call transfers
- Message Taking
- Orders & processing
- Scheduling concerns
- Technical support and troubleshooting
- Customer compliments and complaints
- And much more!
ANY CALL, ANY CONCERN, ANY TIME OF DAY
Tired of answering the same questions over and over again? Our agents don’t just take messages – they provide information, too! We can fax or email, and forward any follow-up forms directly to your callers.
Our outsourced call center solutions will represent your company with professionalism and empathy, 24 hours a day, seven days a week.
- Key phrases and bullet points are used to build dialogue, so conversations always sound organic.
- We reassure customers that their concerns are being heard and will be promptly addressed.
- We can handle large call volumes, helping small businesses to do big things with fewer employees!
- Spanish speaking agents are available.
It’s what we do. Give us a call or follow the link to set up a free consultation!