Blog

Is An Answering Service Worth It?

Is An Answering Service Worth It?

We get it. Money is tight all around, and when each nickel and dime is being leeched at every other turn, many businesses may wonder, “Is an answering service worth it?”  When you partner with a dedicated provider like Focus Answering Service – the answer is YES in...

read more
Do I Have to Answer Every Phone Call for My Business?

Do I Have to Answer Every Phone Call for My Business?

The phone’s ringing. Do you need to get that? No, really. Do you need to get that? Today’s business world is moving at lightning speed. With the sheer volume of calls a business can receive, it's a daunting task to ensure that every one of them is answered. And even...

read more
How Do Answering Services Charge?

How Do Answering Services Charge?

Communication is king – and, yeah, sometimes costly. Managing incoming calls effectively can be a significant challenge for companies of all sizes. This is where answering services come into play, offering a seamless way to ensure that calls are answered...

read more
Who Uses an Answering Service?

Who Uses an Answering Service?

In the bustling world of business, answering services have become indispensable for a wide array of industries, offering a bridge between companies and their clients. Focus Answering Service stands out as a versatile partner, catering to a broad spectrum of sectors,...

read more
What is a Business Answering Service?

What is a Business Answering Service?

Managing call volumes while balancing administrative tasks can be a daunting challenge for businesses when every second – and every dollar – counts. When time, money, and customer service are on the line, a business answering service steps in, acting as a lifeline to...

read more
Galaxy Magazine’s Featured Snuggie – Tom Reandeau

Galaxy Magazine’s Featured Snuggie – Tom Reandeau

It’s one of those stories that get passed around over and over. It happened in San Fransisco, at the ATSI meeting back in 1999. Prior to the beginning of the meeting a bunch of Snuggies (and others) were sitting in the Conga Room at the Fairmont Hotel, running a tab,...

read more
Top 4 Reasons You Need an Answering Service for HVAC Calls

Top 4 Reasons You Need an Answering Service for HVAC Calls

As the winter chill hits its peak in so many parts of the country – and the sweltering summer heat looms somewhere on the horizon – HVAC contractors have their work cut out for them. Consider a freezing family desperate for heater repairs as the snow mounts outdoors –...

read more