YOUR SMALL BUSINESS’ CALL CENTER ANSWERING SERVICE
A telephone answering service can be a great asset for small businesses. It ensures that customers can always get in touch, even during off hours or when the business owner is unavailable. This can improve customer satisfaction and help to increase sales, all while minimizing the workload for the business owner.
And let’s face it, it’s a dog-eat-dog world, particularly for small business owners who cannot afford to lose even one new customer because of a missed call. But unfortunately there are only so many hours in the day, and only so many people in your office who are free to answer phones.
This is where a telephone answering service for small businesses comes into play. With Focus, you can make certain that all calls are answered in order to prevent prospects from moving to the next company on their lists.
We excel at becoming experts on your small business or startup, guaranteeing the best representation for your brand. Our telephone answering service for small businesses can take your company to another level.
Our cohesive business startup packages include:
- Phone answering
- Order taking & processing
- Appointment scheduling
- Report generation
- Secure messaging
- And so much more!
YOUR EXPERTISE SETS THE TONE
Tell us what you would like your business to accomplish, and we can help make it happen!
During an initial consultation, we will gather specific information about what makes your business unique. A call center answering service script will be written with your input, and customized to meet your unique goals and needs.
Our onboarding process is swift and frequently carried out over the phone, and complicated accounts receive a special liaison.
We help smaller companies do bigger business every day.