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Does OSHA Regulate Elevators?

Professional Answering Service

March 04, 2025

Elevator safety isn’t simply about pushing the right buttons (though, admittedly, that’s the fun part) –it’s about following regulations set forth by industry watchdogs from OSHA to ASME.

Elevator safety is a critical priority for building managers, contractors, and emergency responders alike. Many wonder if the Occupational Safety and Health Administration (OSHA) directly regulates elevators. The answer lies in understanding the unique roles that OSHA and other safety organizations, like the American Society of Mechanical Engineers (ASME), play in establishing guidelines for elevator operations.

For elevator contractors, it’s essential to meet both OSHA and ASME regulations, ensuring that all emergency communication channels are reliable, accessible, and compliant.

Does OSHA Regulate Elevators?

OSHA enforces general safety regulations across a wide range of industries, focusing on workplace safety, including guidelines that indirectly affect elevator usage. For example, OSHA may regulate the construction and installation environments, load limits inside and outside of a car, access to safe maintenance practices, and routine inspections. However, the ASME is responsible for setting and maintaining guidelines and standards for elevator installation, operation, and ongoing maintenance.

The ASME A17.1 Code: Key Standards for Elevator Safety

The American Society of Mechanical Engineers (ASME) has set the benchmark for elevator safety with its A17.1 Safety Code for Elevators and Escalators. This comprehensive code focuses on the specifics of elevator safety, from the mechanics of the systems to advanced emergency communication capabilities. Some of the latest ASME updates require:

  • Two-Way Communication Systems: Elevators must feature two-way communication, allowing passengers to connect directly with an emergency monitoring center or answering service. This system must include both audio and text options to ensure ADA compliance.
  • Video Integration for Emergency Response: Visual communication capabilities are now essential, allowing responders to assess conditions inside an elevator car, especially if the passenger cannot communicate verbally.
  • Text-Based Communication for Accessibility: Passengers with hearing or speech impairments can now use text messaging to communicate with emergency personnel, ensuring that help is accessible to all.

While OSHA focuses on broader workplace safety, ASME delves into the finer details of elevator operation, making it essential for elevator contractors to comply with all standards across the board.

Ensuring Compliance with Focus Answering Service

For elevator contractors, staying compliant with OSHA and ASME requirements can feel like a balancing act, at best, and an uphill battle beyond that. Focus delivers a comprehensive, accessible emergency communication system that not only meets but often exceeds these regulations.

Here’s how we help to ensure compliance and safety:

  • 24/7 Call Answering and Monitoring: Our system is always active, allowing passengers to contact trained agents at any time, ensuring compliance with continuous monitoring requirements.
  • Advanced Video and Text Integration: With Focus, contractors meet ADA and ASME standards by providing video and text capabilities, ensuring that passengers with various needs receive the help they require.
  • Peace of Mind for Contractors: By managing emergency responses with speed, professionalism, and empathy, Focus supports contractors in providing a safe and reliable elevator experience that meets the highest standards in both OSHA and ASME regulations.

Your Trusted Partner in Safety and Compliance

By partnering with Focus, elevator contractors can confidently meet OSHA and ASME standards, knowing that every call is handled with expertise, compassion, and compliance. Focus offers the comprehensive support contractors need to keep passengers safe and secure, making sure that elevators operate smoothly and in full compliance with all regulations.