How much does an answering service cost? We hear this question quite a bit. The answer is not quite so simple, however – and that’s not because it’s so outlandishly expensive that no one wants to say so out loud. But as with most professional services, the price...
It takes money to make money, right? Isn’t that the old saying? The trick, though, is striking the perfect balance so that after all of the bills are paid – you still come out a bit ahead at the end of the month. One of the most frequent questions we hear is how...
Donna West learned how to fold the American flag before she ever attended kindergarten. Her father erected a flagpole in the family’s backyard upon returning from the Second World War – where he, along with West’s uncle, had been a POW in Germany. Every morning, West...
Focus Answering Service Again Earns Top Honors from ATSI Focus Answering Service, headquartered in Eldersburg, Md., was recently honored with the Association of TeleServices International (ATSI) 2020 Award of Excellence. This is Focus’ 15th year receiving the ATSI...
Focus Telecommunications celebrated its anniversary in April. To recognize the occasion, we decided to send packages of wildflower seeds to our employees to thank them for “helping us to grow.” Two Property Management Expos were also on the schedule for the coming...
FOR IMMEDIATE RELEASE CONTACT: Melanie Dixon Friday, June 14, 2019 (866) 896-2874 Outstanding Service Earns Award of Excellence Focus...
It happened, Sunday, January 20th at 10:32 AM – and again Wednesday, February 13th at 7:45 PM, and then again today, Tuesday, March 12th at 6:27 AM! And we’re thrilled!! Our new website designed, by the folks at IMPACT Marketing, is fabulous, and the days and times...
The Health Insurance Portability and Accountability Act (HIPAA) was signed into law in 1996 to ensure that sensitive Patient Health Information (PHI) - such as names, identification numbers, billing information, and medical histories – would not be breached or...
If you’re searching for an answering service, you’ve noticed the ads and web pages touting the certifications and awards different companies have earned. They’re not just boasting. Those accolades mean something big for the people who have achieved these goals. When...
Focus Telecommunications has been honored to help Santa for more than 10 years! Thousands of children from across the United States have shared their wish lists and special messages for the big guy using our exclusive Santa Hotline. Prior to bringing Focus on board,...