Our lives are practically orchestrated with a few swipes on a smartphone. Work-from-home scenarios are rising exponentially. And a lion’s share of the populace frequently chooses text as their preferred means of communication. It’s no wonder so many small businesses...
Service managers field many interesting questions from the residents they assist, some more interesting than others. As a property management answering service, one of our favorites is raised every November, without fail, when renters encounter an olfactory oddity...
Catering is a high-stress, high-octane, hospitality-centric field where your team must tend to the hearts and stomachs of clients, frequently on the most important days of their lives. Autumn, and particularly October, can be wall-to-wall busy with wedding bookings,...
Organizations thrive on, well, organization. From membership drives to meetings, to managing your in-house team, wrangling volunteers, and recruiting new blood, your association is consistently on the go. Logistically, it can be a nightmare. Juggling the needs of...
Business owners of all shapes and sizes have deftly navigated the effects of a pandemic for more than a year. Even now, they must pivot on a day-to-day basis as the workplace evolves and changes – and their employees and customers do the same. Flexibility is worth its...
Everyone needs a little bit of “down time” from time to time. Yes, even property managers. No, especially property managers. Particularly in light of recent pandemics, taking some personal time to focus on one’s mental wellbeing – getting away for a week or two to the...
Focus Answering Service recently made the transition to become a 100% cloud-based answering service, simultaneously boosting our crew’s efficiency and allowing us to focus on mission critical, client-facing needs. Here’s how moving to the cloud helped our team – and...
How much does an answering service cost? We hear this question quite a bit. The answer is not quite so simple, however – and that’s not because it’s so outlandishly expensive that no one wants to say so out loud. But as with most professional services, the price...
It takes money to make money, right? Isn’t that the old saying? The trick, though, is striking the perfect balance so that after all of the bills are paid – you still come out a bit ahead at the end of the month. One of the most frequent questions we hear is how...
Donna West learned how to fold the American flag before she ever attended kindergarten. Her father erected a flagpole in the family’s backyard upon returning from the Second World War – where he, along with West’s uncle, had been a POW in Germany. Every morning, West...