The Health Insurance Portability and Accountability Act (HIPAA) was signed into law in 1996 to ensure that sensitive Patient Health Information (PHI) – such as names, identification numbers, billing information, and medical histories – would not be breached or compromised.
Missed calls are missed opportunities. And that’s a best-case scenario. At worst, they’re burnt bridges. It’s a somber thought. Just as you’re turning in for the night, many of your customers are just reaching for their phones. But you can’t
One would think that Thanksgiving Day would be relatively quiet at a professional answering service. After all, we all understand most businesses and medical offices are closed and we don’t expect retail establishments to be open until at least the
“Too many business owners see hiring an assistant as an unnecessary reduction in their own compensation,” said businessman Levi King in a recent Inc. blog. King is the founder of Nav, a FinTech company that helps business owners manage financial
