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With COVID-19 causing abrupt shutdowns nationwide, companies in the service industry must quickly adapt to provide quick onboarding in emergencies. Focus recently received a call from an HVAC company serving parts of South Carolina and Georgia since 1999. Their answering

It’s always exciting when a startup company joins Focus. Before our work as an answering service has even started, they have developed an order-entry system, refined their informational materials, and ramped up their marketing efforts. When they come to us,