Focus was previously contacted by a client of more than 10 years with an urgent request that would help them lower employee costs: Could we provide after-hours technical support for the customers who purchased their software? “Let’s talk,” was our
“The next item is #34251, the red plush robe, size medium, at $87.99,” Mrs. Claus said in a cheery voice. “And the final item will be the blackwatch plaid pajamas, XXL – for Santa, you know, at $48.99.” “Thank you,
Focus Telecommunications has been honored to help Santa for more than 10 years! Thousands of children from across the United States have shared their wish lists and special messages for the big guy using our exclusive Santa Hotline. Prior to bringing
The Tails of Hope Silent Auction for the holidays is LIVE!!! Check it out here: https://www.facebook.com/media/set/?set=a.10156991329364726&type=1&l=ffbe900203 Tails of Hope began 18 years ago and has rescued thousands of dogs and cats from certain death and placed them into loving forever
One would think that Thanksgiving Day would be relatively quiet at a professional answering service. After all, we all understand most businesses and medical offices are closed and we don’t expect retail establishments to be open until at least the
“Too many business owners see hiring an assistant as an unnecessary reduction in their own compensation,” said businessman Levi King in a recent Inc. blog. King is the founder of Nav, a FinTech company that helps business owners manage financial
Something that could be very valuable is an answering service for beauty salons. Let me explain. Our client was a beautician who wanted to help other women realize their own dreams. She planned to launch multiple salons dedicated to “the
It’s always exciting when a startup company joins Focus. Before our work as an answering service has even started, they have developed an order-entry system, refined their informational materials, and ramped up their marketing efforts. When they come to us,
Single person businesses, which include consultants, contractors, and freelancers have always been a part of the business culture throughout the U.S. and other free countries; however the proliferation of these solo operations has grown since the economy faltered several years
Focus is hosting a small business roundtable for small business owners, navigating relentless regulatory and legal issues can often make focusing on day-to-day management a frustrating, uphill battle. The Office of the National Ombudsman (ONO) can provide relief. On Wednesday,
