While we may not think much about it when stepping into an elevator, there’s often a quiet overseer in the corner: a camera. But are there cameras in every elevator? Not always. Certain exceptions – like private units – apply. By and large, however, cameras are required in most commercial and business elevators as they help to deter vandalism and other misconduct while playing a prevalent role in passenger safety.
Why Most Elevators Have Cameras
For business and commercial elevators, cameras serve multiple important functions:
- Protection Against Vandalism: Cameras are a powerful deterrent for vandalism, theft, and other forms of rider misconduct. Knowing they are being recorded can discourage individuals from engaging in destructive or disruptive behavior.
- Increased Safety During Emergencies: Cameras also serve as an invaluable resource during emergencies. Live video feeds allow emergency personnel to assess a passenger’s condition, particularly when verbal communication is limited or unavailable.
In many cases, building managers and contractors choose to install cameras voluntarily to provide an extra layer of security and to meet the needs of the widest range of passengers.
ASME A17.1 Code and Emergency Communication
The American Society of Mechanical Engineers (ASME) updated its A17.1 code to improve emergency communication systems in elevators. While the code doesn’t mandate a camera in every elevator, it does require two-way communication systems that often include video and text capabilities, especially in newer installations or major upgrades.
Key ASME communication requirements include:
- Video Integration for Emergency Situations: The ability to access a video feed allows responders, including answering services, to visually assess the elevator’s occupants and respond effectively, even if passengers cannot hear or speak.
- Two-Way Text Communication: Two-way text-based communication ensures that all passengers, including those with hearing impairments, can communicate with emergency responders during an incident.
These ASME guidelines are designed to make elevators safer and more accessible, meeting the diverse needs of passengers.
Focus Answering Service: Staying Ahead with Modern Technology
Here at Focus, we accommodate the latest technologies, helping elevator contractors stay aligned with updated ASME standards. Our service seamlessly integrates video and text-based communication, offering comprehensive support that ensures every passenger receives the help they need.
Focus supports your clients and elevator passengers in several ways:
- 24/7 Emergency Call Monitoring: Our team provides continuous support, ensuring that passengers can access help around the clock.
- Video and Text Capabilities: Focus’s solutions meet ASME standards for emergency communication, including video monitoring of the entire elevator car and real-time texting, ensuring ADA compliance and enhanced safety.
- Increased Reassurance: Two-way communication capabilities allow voice or text communication between the elevator car and our skilled agents, who can provide calming reassurance that help is on the way.
By partnering with our team, contractors not only meet compliance standards but also offer a high level of customer care that instills confidence and safety.
Choose Video and Communication Solutions with Focus
Most commercial elevators must be equipped with cameras to boost safety and deter misconduct. With the ASME’s focus on enhanced emergency communication, the integration of video and text solutions is essential in meeting today’s standards for accessible, responsive support. By choosing Focus, you gain a reliable partner that brings modern technology and exceptional customer care to every emergency call, keeping passengers safe and secure.