My grandmother always said, “90% of the things we worry about never happen.” We waste energy and time worrying. It causes anxiety and a loss of productivity. We need to learn to change our thinking! When Grandma was sharing her
Quality customer service is the key to a successful company. And an answering service should be a significant part of your organization because of how vital call centers are. We live in an “I Want It NOW” society. We’re used
Seeing. Touching. Hearing. We all tend to relate best to one of these sensory preferences. That doesn’t mean we don’t use all of our available senses, it just means that somewhere between 40%- 60% of the time one of these
