Summer had its own set of property management tasks. But the days are getting shorter, and it won’t be long before the weather gets a little crisper. Autumn is approaching once again. Here are just three important property management tasks
We all tend to trip over our own feet from time to time. Even the most meticulous among us can be blinded by the light of our goals, and entrepreneurs and business owners are no exception. Frequently, the best thing
STOP. If you’re thinking of hiring a telephone answering service, don’t take another step until you’ve read this blog in its entirety. Put down that phone (but just for a few minutes – we promise.) Okay, then. The very first
As we’ve mentioned before, outsourced answering services solve summer property management issues before they even have a chance to occur. What that means is that the right person on your team is contacted at the right time, kicking frustration and
FOR IMMEDIATE RELEASE CONTACT: Melanie Dixon (651) 379-7301 Monday, June 20, 2022 Outstanding Service Earns Award of Excellence Focus Telecommunications, Inc. wins coveted ATSI Award of Excellence Focus Telecommunications, Inc. of Eldersburg, MD has been
Who was it that said, “one is the loneliest number?” Whoever it was, don’t believe it. Sure, one can be lonely. But go ahead and make your answering machine your receptionist for a week, and you will soon see how
Does your professional answering service know all about the birds and the bees? Better find out. Summertime is birds and bees time, in a big way. It’s also ant time, mosquito time, and housefly time. And the time when your
(Eldersburg, MD April 9, 2022) – Association of Teleservices International (ATSI) is pleased to announce that Focus Answering Service has re-certified for the Gold 24/7 Call Center Certification Award after originally qualifying November 2004. The Certification indicates that Focus Answering
When your callers are hot, they are hot! We’re coming into the season in which your answering service agents will be handling more and more (and more) air conditioning-related calls. As a property manager, it behooves you to make certain
Donna West and her sons Jim and Tom Reandeau – the spearheads of outsourced answering service and acclaimed industry forerunner Focus Answering Service – still laugh at the winter mom made a huge pot of chili for the entire team
