Keeping Residents Happy Doesn’t Have to Break the Bank

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Focus Telecommunications provides Property Management Answering Services

Northern Ohio’s Property Management Specialists

Just like you, Focus Answering Service is proud to be a member of the Northern Ohio Apartment Association (NOAA)!

During our time networking with NOAA, the Focus team has learned the unique needs Ohio’s expansive property management community, while determining exactly what keeps your residents satisfied.

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Property Management is Our Niche

Focus remains committed to delivering exemplary customer service to you and your residents, while delivering the right message to the right people at the right time.

  • Residents always speak to a person – never a voicemail.
  • Friendly, empathetic agents trained in the industry offer reassurance that help is on the way.
  • On-call personnel receive complete, accurate messages without delay.
  • The power is in your hands! Change your on-call list at anytime from a smartphone or computer – and set specific criteria for which calls are escalated and which are forwarded for your attention at a later date.
  • Save money, time, and stress.

Focus specializes in property management. We’ve seen and heard it all. Protect your reputation, build your business, and save money in the process.

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Proud Members of the Property Management Community