24 Hours a Day, 7 Days a Week, Focus Will Answer Your Calls
Never miss another phone call! Our friendly, U.S. based agents will answer your phones 24/7, or on a customized schedule that fits your needs. We offer a wide variety of customizable services for our 24/7 live phone answering service:
- Phone answering
- Order taking & processing
- Appointment scheduling
- Customer Support
- Report generation
- Secure messaging
- And so much more!
After 33 years in business, we have served clients in nearly every industry. Request a quote and find out how Focus can help your business!

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Certified & Dependable!
Focus is the only professional answering service in Maryland to be awarded a 24/7 Gold Site Certification. That means we are operational 99.99% of the time, and always here for you.
You can count on Focus to:
- Protect your reputation
- Build your business
- Treat all callers with respect
- Challenge our agents to meet your highest standards