24 Questions to Ask When Selecting an Answering Service

DO YOU HAVE QUESTIONS ABOUT HIRING A CALL CENTER?

Focus Answering Service has the answers.

When we opened our doors in 1987, our first order of business was creating an extensive operations manual for telephone answering services. Subsequently adapted into a series of instructional videos, this information continues to be considered an industry standard today.

As a full-service, customizable telephone answering service, our compassionate, knowledgeable agents continue to operate using tenets we established back then, while implementing state-of-the-art technology required to become a full-fledged, administrative extension of your brand.