No one can do what you do quite the way you do it. Being a Jack of All Trades may seem attractive at first, particularly for business owners and entrepreneurs who want to cast a wide net. But trying to do it all often means you never do anything optimally. Sure,...
Ring-ring-ring. Hear that? No, it’s not the Salvation Army, but the sound of phones ringing off the hook for holiday home repairs. Ah, yes. As Thanksgiving rolls around it’s an all-too-familiar sound. And on the other end? Ovens that don’t heat, garbage disposals that...
It’s a dog-eat-dog world, and nowhere is that “leader of the pack” mentality felt so keenly as in the professional contractor industry. Whether you’re an electrician, a plumber, or a drywaller, competition is fierce and good help is hard to find. That’s why why...
We all tend to trip over our own feet from time to time. Even the most meticulous among us can be blinded by the light of our goals, and entrepreneurs and business owners are no exception. Frequently, the best thing we can do is get out of our way and let someone else...
STOP. If you’re thinking of hiring a telephone answering service, don’t take another step until you’ve read this blog in its entirety. Put down that phone (but just for a few minutes – we promise.) Okay, then. The very first step you must take before hiring an...
Who was it that said, “one is the loneliest number?” Whoever it was, don’t believe it. Sure, one can be lonely. But go ahead and make your answering machine your receptionist for a week, and you will soon see how just one customer can have a whole lot of influence...
Our lives are practically orchestrated with a few swipes on a smartphone. Work-from-home scenarios are rising exponentially. And a lion’s share of the populace frequently chooses text as their preferred means of communication. It’s no wonder so many small businesses...
Virtual receptionists can answer the tough questions that service managers have to deal with from the residents they assist. As a property management answering service, one of our favorites is raised every November, without fail, when renters encounter an olfactory...
Answering services for caterers is a very valuable because it is a high-stress, high-octane, hospitality-centric field where your team must tend to the hearts and stomachs of clients, frequently on the most important days of their lives. Autumn, and particularly...
An association answering service will stay on top of things, making certain that retention remains strong, recruitment soars, and the word spreads that you’re looking for a few good members. Organizations thrive on, well, organization. From membership drives to...