Phone Answering

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How Local Answering Services Get to Know Your Customers Better

How Local Answering Services Get to Know Your Customers Better

Quality local answering services are an asset to businesses because, over time, they can get to know your customers as people – not just names and numbers on a page or monitor. For repeat callers, your answering service can log certain information, like name, phone...

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4 Ways Call Centers Guarantee Accurate Dispatch Procedures

4 Ways Call Centers Guarantee Accurate Dispatch Procedures

Precision and accuracy. They’re the linchpins of custom dispatch procedures for property managers. You cannot afford to have an incomplete message sent to the wrong on-call when one of your residents is frantic due to flood waters rising in her bathroom. The use of...

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