Phone Answering

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3 Quick Ways to Reduce Your Monthly Answering Service Bill

3 Quick Ways to Reduce Your Monthly Answering Service Bill

It takes money to make money, right? Isn’t that the old saying? The trick, though, is striking the perfect balance so that after all of the bills are paid – you still come out a bit ahead at the end of the month. One of the most frequent questions we hear is how...

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What STIR/SHAKEN Means for You and Your Answering Service

What STIR/SHAKEN Means for You and Your Answering Service

We’ve been hearing a lot about STIR/SHAKEN in the news lately. Most of us are probably thinking, “Yay! It’s about time!” But what IS STIR/SHAKEN? STIR/SHAKEN is the name for guidelines meant to stop robocalls. In fact, those of you with cell phones or landlines that...

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How Local Answering Services Get to Know Your Customers Better

How Local Answering Services Get to Know Your Customers Better

Quality local answering services are an asset to businesses because, over time, they can get to know your customers as people – not just names and numbers on a page or monitor. For repeat callers, your answering service can log certain information, like name, phone...

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