Phone Answering

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4 Reasons Your Clients Hate Voicemail and Automated Systems

4 Reasons Your Clients Hate Voicemail and Automated Systems

Don’t get us wrong – voicemail has its place. Like the microwave, the DVR, and that little clip that holds the bread bag together – it’s a revolutionary invention that made day-to-day life so much more convenient. And in business, it’s an important tool that allows...

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3 Quick Ways to Reduce Your Monthly Answering Service Bill

3 Quick Ways to Reduce Your Monthly Answering Service Bill

It takes money to make money, right? Isn’t that the old saying? The trick, though, is striking the perfect balance so that after all of the bills are paid – you still come out a bit ahead at the end of the month. One of the most frequent questions we hear is how...

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What STIR/SHAKEN Means for You and Your Answering Service

What STIR/SHAKEN Means for You and Your Answering Service

We’ve been hearing a lot about STIR/SHAKEN in the news lately. Most of us are probably thinking, “Yay! It’s about time!” But what IS STIR/SHAKEN? STIR/SHAKEN is the name for guidelines meant to stop robocalls. In fact, those of you with cell phones or landlines that...

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