Customer Service

Quality customer service is the key to a successful company. And an answering service should be a significant part of your organization. We live in an “I Want It NOW” society.  We’re used to Googling for instant knowledge, MapQuesting for instant directions, and...

Seeing. Touching. Hearing. We all tend to relate best to one of these sensory preferences.  That doesn’t mean we don’t use all of our available senses, it just means that somewhere between 40%- 60% of the time one of these three senses – sight, touch, or sound – is...