In 2024, alone, we’ve witnessed ravaging fires in the West, debilitating Northeastern snowstorms in April, tornado devastation in the Midwest, harsh rains, hailstorms, and so much more. Natural disasters can strike at any moment, leaving destruction in their wake and...
How Should an Answering Service Answer the Phone?
Have you ever called a business and been greeted so warmly that it just made the rest of the day better? That's the power of a professional answering service. That’s the power of a person. Outsourcing your calls to a professional ensures that every interaction...
How Do I Set Up an Answering Service?
You recognize the potential benefits of outsourcing your company’s calls to an answering service, but you’re hesitating to take the plunge. We completely understand. Many businesses pump the brakes due to fears of a complex setup process that might divert focus from...
Do Answering Services Still Exist?
“Even though an answering service sounds like it is exactly what I need, is it an old-fashioned thing of the past, like 8-track tapes or floppy discs, or does it exist and is it a tool of the future?” In a world brimming with digital communication, it’s easy to see...
What is the Best Answering Service for a Small Business?
Small businesses – especially those just starting up – often face BIG challenges, including limited resources and the need to compete with larger, more resourceful counterparts. Outsourcing calls and other administrative tasks to a quality answering service can...
How Do Answering Services Charge?
Communication is king – and, yeah, sometimes costly. Managing incoming calls effectively can be a significant challenge for companies of all sizes. This is where answering services come into play, offering a seamless way to ensure that calls are answered...
Who Uses an Answering Service?
In the bustling world of business, answering services have become indispensable for a wide array of industries, offering a bridge between companies and their clients. Focus Answering Service stands out as a versatile partner, catering to a broad spectrum of sectors,...
What is a Business Answering Service?
Managing call volumes while balancing administrative tasks can be a daunting challenge for businesses when every second – and every dollar – counts. When time, money, and customer service are on the line, a business answering service steps in, acting as a lifeline to...
How Can I Find the Best Answering Service Provider for My Business?
Good help is hard to find – particularly in today's fast-paced corporate environment, where competition is fierce, and automation abounds. Still, true communication remains the key to success. Finding the right answering service provider is critical for maintaining...
Top 4 Reasons You Need an Answering Service for HVAC Calls
As the winter chill hits its peak in so many parts of the country – and the sweltering summer heat looms somewhere on the horizon – HVAC contractors have their work cut out for them. Consider a freezing family desperate for heater repairs as the snow mounts outdoors –...