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Live with Passion, Work with Friends

Live with Passion, Work with Friends

Have you ever walked into a room where you didn’t know anyone, but were immediately drawn to someone who was in a conversation with others?  He or she may have been gesturing with their hands or smiling broadly. Their eyes were twinkling. They were clearly engaged in...

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Focus Answering Service Again Earns Top Honors from ATSI

Focus Answering Service Again Earns Top Honors from ATSI Focus Answering Service, headquartered in Eldersburg, Md., was recently honored with the Association of TeleServices International (ATSI) 2020 Award of Excellence. This is Focus’ 15th year receiving the ATSI...

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Oops a Daisy! When Good Intentions are Nipped in the Bud

Oops a Daisy! When Good Intentions are Nipped in the Bud

Focus Telecommunications celebrated its anniversary in April. To recognize the occasion, we decided to send packages of wildflower seeds to our employees to thank them for “helping us to grow.” Two Property Management Expos were also on the schedule for the coming...

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Scheduled Video Meetings Can Go a Long Way in Easing Anxiety

Scheduled Video Meetings Can Go a Long Way in Easing Anxiety

Meetings get a bad rap. Lots of complaining about some people droning on and others not contributing. Lots of parroting about how boring they are. Let’s take an honest look at how important scheduled video meetings are – especially now. Most of us are currently off...

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