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Galaxy Magazine’s Featured Snuggie – Tom Reandeau

Galaxy Magazine’s Featured Snuggie – Tom Reandeau

It’s one of those stories that get passed around over and over. It happened in San Fransisco, at the ATSI meeting back in 1999. Prior to the beginning of the meeting a bunch of Snuggies (and others) were sitting in the Conga Room at the Fairmont Hotel, running a tab,...

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The Power of First-Call Resolution from Your Answering Service

The Power of First-Call Resolution from Your Answering Service

It’s a fast-paced world. No one likes to be kept waiting, especially when they have questions or concerns that require immediate attention. For businesses, this means it's more critical than ever to offer prompt and efficient customer service. First-call resolution is...

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Empower Your Community this Small Business Saturday

Empower Your Community this Small Business Saturday

Small Business Saturday will be celebrated on November 25 this year. Originating in 2010, this shopping festival has provided a pillar of support for the underdogs, of sorts, offering them a platform to shine amidst retail giants. Each and every small business serves...

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What is a Toll-Free Number and How Do I Get One?

What is a Toll-Free Number and How Do I Get One?

Ever wondered what those telephone numbers with unique area codes like 800, 855, or 833 signify? These are toll-free numbers, the equivalent of premium digital domains in the realm of telecommunication. What is a Toll-Free Number and Why Are They Used? Designed to be...

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