Technical Support Services

Focus on Technical Support Services

Let Focus answer your Technical Support line, we can handle your tier one issues and create decision trees to support more complex issues right on your web site. We have the experienced staff to offer your callers a full range of support 24/7, after hours or as your overflow call center. We will customize an educational program which will include both testing and ongoing quality control evaluations. You can even access our web portal - change your on-call, view your messages and print reports.

Focus can help you with:

  • Product Troubleshooting
  • Software Support
  • Router / Modem Support
  • Computer Hardware
  • Warranty Support
  • Warranty Payment Processing

    "Focus has done an outstanding job as our answering service. They were able to meet our expanding needs and create another division for us. Their staff is professional and cheerful!"
    M.M. with T.S

    If you had a bad experience with another answering service or just want to get it right the first time,
    call Focus TODAY at 1-800-886-6696; we are ready to be on your team!

  • Click on any listing below to learn more about our specialized options!

    Telephone Answering Services
    Ordertaking - Credit Card
    Customer Service Support
    RSVP Services
    Service & Utilities Companies

    Medical-HIPAA Compliant
    Website & Email Answering
    Appointment Scheduling
    20 Answering Service Secrets

    Property Management
    Help Desk
    Call Center Services
    Funeral Homes

    Technical Support
    Virtual Receptionist
    Government Support

    Answering service providing 24 hour telephone answering services for small businesses.
    Featured answering service for all business telephone needs nationwide on Marylandinfo.com.
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