Focus on Technical Support Services
Let Focus answer your Technical Support line, we can handle your tier one issues and create decision trees to support more complex issues right on your web site. We have the experienced staff to offer your callers a full range of support 24/7, after hours or as your overflow call center. We will customize an educational program which will include both testing and ongoing quality control evaluations. You can even access our web portal - change your on-call, view your messages and print reports.
Focus can help you with: Product Troubleshooting
Router / Modem Support
Warranty Payment Processing
"Focus has done an outstanding job as our answering service. They were able to
meet our expanding needs and create another division for us.
Their staff is professional and cheerful!"
M.M. with T.S
If you had a bad experience with another answering service or just want to get it right the first time,
call Focus TODAY at 1-800-886-6696; we are ready to be on your team!