Focus on Order Taking and Credit Card Verification
Let Focus be your partner in business. We will take your orders on our system or on your website, verify your credit cards and answer your client's questions. Being part of a team requires clear communication, so an account manager will work closely with you to keep both you and Focus up to date on changes in your company and in ours. You can even access our web portal - change your on-call, view your messages and print reports.
Choosing the right inbound order entry company to team with is vital, so be sure to choose wisely the first time. Create a customized script
Manage your database
Verify your credit cards
Deliver messages to one or multiple locations
Network in multiple time zones
Provide backup for media bursts
Answer your clients questions over the phone, with e-mail or text chat
Assist with overflow calls
Take orders and messages on your website
Focus will partner with you to:
"Our television documentary, "Jews & Christians: A Journey of Faith," has been playing for four years on over two-hundred public television stations nationwide. Focus has been doing an extraordinary job in providing rapid, accurate and courteous service in handling the many calls that come in after the program is aired on the various stations across the country. I am also impressed with Focus's ability to handle such a barrage of multiple calls following the airing of the program. We have received numerous compliments from viewers who were impressed by the way they were treated during the call ordering process. I heartily recommend their services. When you work with Focus, it's more than working with a company;
it's like working with family."
G.K. at A.P.L.T.D.
If you had a bad experience with another answering service or just want to get it right the first time,
call Focus TODAY at 1-800-886-6696; we are ready to be on your team!