Focus on Non-Profits
A non-profit organization is similar to a corporate, for-profit organization, except they are WORLDS apart. We understand the difference! More importantly we understand the difference in your calls.
We know that people calling to make a donation can't be given the run around; this is your life's blood.
We know that when people call for service - they need service, real service. Service that cares for them, that reaches out to them and lifts
We know you sometimes need immediate access to your information, login to our web portal to change your on-call, view your messages and print reports.
We know that you hug at your offices, sometimes you cry, and always you give.
We know your funding can be irregular, and we have work-arounds.
We are often your 24/7 receptionist, relaying messages and patching calls through to the right people in your office when needed. Using Focus allows you to use your limited funds for doing the work your formed the organization to do. You can trust us!
One of the nicest compliments we have ever gotten on our service came from Denise Snyder,
Director of the DC Rape Crisis Center who has repeatedly said,
"Focus is as close as you can come to a non-profit
in a for- profit world.
They are all about serving their customers."
If you had a bad experience with another answering service or just want to get it right the first time,
call Focus TODAY at 1-800-886-6696; we are ready to be on your team!