When it comes to your phones…

Health Care Solutions

  • Speed
  • Encryption
  • HIPAA Compliance
  • Recorded Messages

You’re covered 24/7

He said – “We need a new answering service! We need, to have access to our recorded messages, knowledgeable employees, and the ability to change our on call quickly. We have seven divisions with different people on call for each; and to maintain our accreditation we need to have all calls paged out within a few minutes of coming in. Oh, and we need reports that we can submit to our parent health care company. Can you meet those requirements?”

We said – “Yes! We understand how important your Accreditation is, and the time frames you need to meet. You can count on us to meet your requirements.” That was many years ago. The requirements have gotten tougher; we’ve added proof of HIPAA compliance, secure messaging, and certification of our company. Today, this client remains one of the very best health care facilities in the country, and we are proud to be a part of their success.”

Now our CUSTOMER says – “I mentioned that when we decided to search for a new answering service we reviewed several other companies. A careful consideration of their reputation, capabilities, and company culture was examined. We all looked at the Focus web page and were very impressed with the level of professionalism and commitment each employee had about customer service. The services Focus provides exceeded our needs which convinced me that we could grow with your firm into the future.”

Donald J